Doctors are increasingly asked to address patient experience as an important  measurement.  As frontline doctors we put our patients at the center of everything we do, and understanding that a good patient experience is as important as clinical… Read More

One of the themes of this blog has been to critique the idea that “physician engagement” can be achieved through management techniques alone. As Donald Milliken writes in the Canadian Medical Association Journal “… ‘physician engagement’ can sometimes seem… Read More